Delivery Of goods
Delivery and Shipping Information
At Aussie Lamp Centre, we are committed to delivering your orders promptly and with care. However, please be aware that unexpected delays can occur due to factors beyond our control, such as courier issues or product availability. While we work hard to ensure timely delivery, we cannot accept liability for such delays.
Stock Availability: All products are subject to prior sale and availability. In the event that the item is out of stock, the lead time for delivery will be extended to 6 business days from the time the stock becomes available.
Order Fulfillment and Lead Time
Typical Lead Time: For in-stock items, our standard lead time is between 3 to 5 business days.
Product Availability: Delivery times may vary depending on product stock levels and demand. If the item is out of stock or on backorder, the lead time may extend, and we will notify you with an updated delivery schedule.
Order Processing: All delivery times are based on the time the order leaves our warehouse, not the time the order is placed.
Signature Requirements
All deliveries, regardless of size or value, require an authorized signature upon receipt to ensure secure and verified delivery.
DOA (Dead on Arrival) items are exempt from the signature requirement.
If the recipient is unavailable to sign for the delivery, it will be returned to the courier or depot, and you may incur additional charges for redelivery.
Failed or Missed Deliveries
In the event of a failed delivery attempt, we reserve the right to charge for redelivery to cover the costs of reshipping the items to your address.
If you miss the delivery, please contact us immediately to arrange an alternative delivery time, or pick up the parcel from the courier's local depot.
Shipping Methods and Costs
We offer a range of shipping options, including standard and expedited delivery services.
Shipping costs are calculated at checkout, and will depend on the size, weight, and destination of your order.
Free shipping is available for eligible orders, which will be clearly stated during the checkout process.
International Shipping
We also offer international shipping on selected products. International delivery times and charges will vary based on the destination country,
Customs Clearance, fees and duties are the responsibility of the customer and may be due upon arrival in the destination country.
At Aussie Lamp Centre, we prioritize customer satisfaction and strive to provide efficient and transparent delivery services. If you have any questions regarding shipping or require assistance, please don't hesitate to contact our customer support team.
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Mode Of Shipment |
Dispatching of Goods |
Delivery Time |
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For all orders placed before 11.30 am, same day dispatch which will be chargeable provided stock is available |
1 to 2 business days |
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For all orders placed after 11.30 am on the same day, dispatch of goods will happen the next day provided stocks is available |
3 to 5 business days |
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For all orders placed on the same day and if in stock dispatch can happen on the same day |
Customers can pick up from our centre - Call 03 85487841 to enquire |
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Aussie Lamp Centre reserves the right to change these Delivery & shipping mode at any time. Changes will be effective when posted on the site with no other notice provided.